Refund Policy

Return & Refund Policy

Our store provides refund services for orders that meet the criteria below:

1. Goods received with manufacturing quality issues.
2. Wrong items shipped caused by our dispatch mistake.

Customers shall submit evidence including photos or videos to demonstrate the problem when applying for a refund. We will examine and confirm the case prior to refund issuance.

Damages and issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Refunds

. If approved, the refund will automatically be processed to your original payment method. Please remember it may take some time for your bank or credit card company to process the refund, and in some circumstances may takes up to 14 days after the refund has been processed by us.